I guess i am posting this more to make me feel better, as I am well aware that I just have to wait things out as Virgin Media don't have any idea at all what their contractors actually are doing.Anyway this is my current situation:Ordered12/09/22 Fir...
Hi AllIn the spirit of giving back (as I'd found a lot of useful info here) I thought I'd post about how getting Virgin FTTP installed went and how it's been for the first month.The sunny seaside town in the south west where I am is quite well served...
How can I get the brown box repaired or replaced?
When I got a virgin contract, a virgin media salesperson promised me to send an engineer. I told the salesperson I could not set it up by myself, I definitely need an engineer, I was willing to pay £30.00 but the seller said it's free, no need to pay...
Hello, I don't know what's worse, recently having a baby who doesn't sleep, or dealing with VM. Please help! After extending my previous provider multiple times I've finally been cut off & now left with no internet connection. My partner agreed with ...
HiI am completely new to virgin and it's been two weeks since install and still no internet access but the router states this when I login, the router is a hub 5x, does anyone know why or how to fix, engineers have said it's tech support but when I ...
Hello Virgin Media community, I hope you're all enjoying your Virgin Media services. I'm a loyal Virgin Media customer, but I've been encountering some issues with my internet connection recently that I'd like to address with the community's help. He...
Hi I just called virgin and they said they dont have a department to un-install the white boxes that they fit to inner and outer wall. I am trying to re-do my driveway and the workmen have told me that other people that they did work for were charge...
Hi,I ordered a self installation kit to be delivered on 21st September, which hasn’t been delivered yet.After multiple calls and delays, they said it will be delivered by 26th September but I haven’t received any tracking number.Nor do I have the wel...
Just had an email from YouFibre saying that VirginMedia customers can leave their contracts early without penalty until the end of October due to them withdrawing the Public Wifi Hotspot feature.I can't find anything about this elsewhere, and the You...
