No virgin media wall socket

[ljoakley]

Hi there,

I also have received a quick start pack but do not have a compatible wall socket. Please could an engineer be arranged to install one?

Thanks,

Laura

[Client62]

Call the Pre-installation and delivery team on 0800 052 1734.
Explain what needs to be done and book an engineer visit.

[Beth_G]

Hi Laura,

Thanks very much for your post. Welcome to the Community!

Sorry to hear that you did not have a wall socket ready for your quickstart installation. I can see from here that you have been able to speak with us since posting and arrange an engineer visit which is great. 

If you need any further help from here, just let us know. 

All the best