POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Internet disconnects several times a day, really annoying, been happen happening for weeks
 Hi guys hope you're well, just got the 1gbps package/router today, and as seen in the above screenshot I'm getting 16mbps in the bedroom and 5mbps in the office, just wondering a VM rep could order a Wifi Pod as part of the Wifi Max guarantee please...
Good EveningI have recently just brought a new Archer AX72 Pro router I have an idea on how to connect it to the hub 3 by placing the hub 3 in modem mode. Can anybody just give me some ideas? This is the first time doing this so want to make sure I'm...
Hi. I have received Hub5 on Tuesday, and WiFi seems to be working. We have ethernet wall sockets in most of rooms in our house, and they worked great with other companies broadband. Other companies had wall sockets with broadband and ethernet, but Vi...
HelloCan you tell me why my Virgin Media hub keeps stop work on the WI-FI drops all devices.Drops some device on cable as a red light on it.Also when I login to the hub it's blue and I get more setting why? And it's say UPC in top left. I'll upload ...
HiGetting a fairly high number of post RS errors on 2 channels, regardless of restarting the modem. In terms of usage, getting high latency at times and connection will drop a few times a day.Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Ch...
Hi all i have a Hub3.and its a joke!top suggestions for which router to replace it with and put the hub3 into modem mode
Router has a solid red light on. Connection across the house has been worsening over the last few days. Router is well ventilated and cool. Have tried resetting the hub but issue persists.I think I need a replacement router. Trying to get in touch wi...
Good day all,My broadband is suffering from heavy performance issues in the last 3 days, where I've seen slowdowns with both wired and wireless devices.I have extracted the below Log, hoping this will give an hint of what's wrong (plenty of RS errors...
Hi guysWe are beyond frustration. Out router will lose connection (to wired and wireless) every midnight. It will eventually comes back it takes 5-10 minutes to get online. As a new renewal we are trying to get it sorted under 14 days of cool of peri...
