POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hi all,Going slightly crazy this past week or so as the Wi-Fi keeps dropping, then reconnecting which is really messing up working from home as I have to log-into a remote server again every time this happens.All self-tests are fine .... and cannot f...
Please as soon as possible, no internet from last week. I have book today ( Monday 3rd July) , but still no information from my account. Thanks
Orange light been on since start and still not been sorted wifi keep dropping and on a night there is nothing at all
I am having poor connection issues ,Internet dropping frequently and I have checked my logs and shows which I believe is my upstream power levels are lower than it maybe should be ? Lowest is 30.8 highest is 32.2
Hi - I am having a similar problem with ordering a wifi pod. Is there a possibility you can assist me with this please Thanks Ken [MOD EDIT: Post split to create own thread.]
After attempting multiple reboots to try and fix the issue / thinking it was connection issue the HUB 3.0 LED is constantly red.After searching the community for the issue - I see that there is posts about this. I phoned the VM helpline. The engineer...
Hi Nathancan you please helpi ordered The Wi-Fi max pods last week on web chat, but still have not received, if I log into my account, it is showing on my package details, but no Wi-Fi pod has been delivered.I have very little Wi-Fi speed in 2 of my ...
Been having problems with regular latency spikes and packet loss as in this graph: Engineer visited Thursday, and since then - I've had this - basically regular latency spikes/packet loss. Any ideas?
I love on dy3 lower gornal, and around 45 minutes ago the internet went down.The service status is showing a fault in the area and will be fixed by 6am! I would like more updates than should be fixed by 6.05 am. When there power cuts national grid po...
I have 2 wifi pods & both have worked fantastic for the 18 months wev had them, until yesterday i noticed one of them is intermittently flashing red. I swapped its location with the no 2 pod and it still flashed red. When initially plugged in it does...
