POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I need to disable the 5Ghz band to allow set up of my 2.4Ghz smart plug for table lamps. I have logged into the hub but the disable button is greyed out. I have taken this up already with Virgin tech but they could not understand why the disable butt...
Hi,I'm new to VM and have just had their new Hub 5x and 1Gig broadband installed.I am wanting to use my own router I've just purchased the Asus AX5400 mainly so I can setup express VPN. But also for better connection as I'm experiencing quite a few l...
Any one having problems in sutton coldfield b73 tv and broardband
Hi team,Trying to pinpoint a packet loss issue. My diagnosis has led me to run a BQM with my hub 5 in router mode and then switch to modem mode to try and isolate I'd the issue is with virgin or with my mesh system.I run 1gig with a Netgear Orbi Mesh...
Hello,I recently had my Hub 3.0 installed in my flat and was working perfectly fine for a few weeks. However, it has started to completely disconnect every now and then and it's getting frustrating. I have run service tests in my area and it's replyi...
Hi all, Today I had Virgin Media FTTP installed and a large part of my move to Virgin Media was that I felt secure in the knowledge that the Hubs provided had the option to operate in modem mode. It has since transpired that this is not the case with...
I received a pod today, one of the new hexagon ones with two Ethernet Ports. The instructions say just plug in and go but it’s not working with Ethernet.I have previously used tp link plugs where you need two plugs to make the connection through the ...
Hi everyone,Before I try to answer my own question can I please explain that on previous posts you've always been helpful in explaining why in my son's room upstairs at the back of the house was a 'hot spot' due to the hub /router being further away ...
Hi Robert. I have the same problem. Will mine also need replacing?
I have VM 1G and I use a Sky Stream Puck for TV connected via ethernet. It has worked fine since it was installed 6 months ago.This morning the Sky Stream puck will not connect to the internet. It connects to the router but states no internet. All ot...
