POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
For the last couple of weeks I’ve been getting constant outages initially one or twice a day but this week 4 or 5 times a day Hub 3.0 is in modem mode and the network log has been showing t3 no ranging responses. Today though I’ve had my first t4 ‘n...
Ive had this and some TAPO ones work fine until my new HUB 5 was installed….now no joy ..ive tried this https://community.virginmedia.com/t5/Networking-and-WiFi/Connecting-wifi-plugs/td-p/4114843 ..but nothing has changed….any help would be welcomed...
Good MorningSince Sunday I have been experiencing a dip in my upload speeds. Download speeds, streaming and browsing are fine. I'm getting multiple T3 errors on channel 5 on my upstream. I use my own router by the way. There is planned work in my are...
I see a lot of people saying to buy a new router and connect it to your existing VM one,mine is a hub 5. What Iam asking is it easy enough to do and can anyone recommend one that would work. Had problems today with my router but apart from that usual...
For about a few months I've had issues accessing basic websites such as Amazon Prime Video, and payment systems on multiple companies such as Crocs, Lakeland, and Air France. As well as accessing services like Steam, Discord voice chat, and Epic Game...
Where would I complain about virgin? Had no internet since last year or very little at times and was promised to receive compensation and nothing they are now saying it wasn’t said and are making it impossible to end my contract
Our internet has been slow & dropping constantly for the last 2-3 months both hard wired and wifi, we have had engineers out to "help" which has done nothing the help the problem, customer support when ringing up seems near useless. Becoming a comple...
Hi,Can any of the lovely Mods please run a check on the line serving my Hub 5, thanks. About 50% of the channels have a very excessive number of PreRS errors which continually build up to 1000's of millions. I have power cycled the Hub, and run it ...
Cable cut by a Virgin Media technician to connect a flat at the top of our block (we are on the ground floor). When we called out a technician to fix this is what he said had happened, and that someone would be back to send down a new cable from the ...
I need to forward ports 8123 and 443 to 8123 however when I try to set the second rule the hub5 gives me an error message "overlapping rules". How do I fix this?
