POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Have a new hub 5 but my white pod will not connect and continues to pulse white and not be found or installed on the connect app even when connected to the hub with an ethernet cable.Any ideas?
I have experienced a similar problem. Replaced a HUB 3 with a HUB 5 and I can still see the HUB 3 Details come up on the network. I can also enter the passwords for the HUB 3 and this connects. It does throw a spanner in the settings and the internet...
I've recently upgraded from a hub 3 (with no issues) to a hub 5 and 1gig internet. My internet is now worse than it's ever been. My hub 3 was consistently giving me 500mb+ download and 40mb upload ( I was on 600mb broadband).Now, ever since having th...
I am in urgent need of latest Virgin phone number. I do not have virgin mobile nor land from them.Any help will be much appreciatedThanksMr Patel
I have recently joined Virgin media...and have started having issues with my WiFi...I am currently on m500 and have been given the latest model of router... it is doing my nut in when trying to watch netflix...disney...and use the Internet for work a...
My Network connection keeps dropping, I am using the Hub 4 in Router mode and have 7x Google WiFi Access Points connected via Ethernet and NetGear 100/1000 switches. I run simultaneous ping to 8.8.8.8 and to my Google WiFi Master Access Point, the 8....
Just installed new hun 4 and it’s stuck on a red light
Hi,Our Internet has been non existent (constant drops) for over 7 days now, I was told there was a way to check on IT tickets that have been made but I cannot find anything.Can someone help me with looking up this ticket: P012216400Would just like to...
I have just upgraded to the Hub 5 and when I try to update my network on the Connect App, I just get a message saying "Something went wrong on our side"I have checked all the previous posts about this and apparently is a "Known issue" with "High Prio...
I have replaced my old hub3 with a hub5 and have good connection but I am still using my old network name and password although my hub3 is now in a box.The new hub5 network name does not show up on my list of WiFi networks available? Really not sure ...
