WiFi white pods

[Andyholmed]

Can someone give advice,my WiFi pods won't connect to my new hub 5.when connect with ethernet it works but not WiFi.worked with old router

[carl_pearce]

Sounds like they haven't been registered with the new HUB.

It should be automatic, however, doesn't happen every time.

You need to contact VM to correct.

[Ashleigh_C]

Hi there @Andyholmed 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

I am so sorry to hear that your new Hub has not yet connected to the Pod's and a big thank you to carl_pearce for their advise so far. 

I would be more than happy to take a closer look into this with you via a private message. I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.