Super Hub 4 is dead

[akbarov]

Last few days I noticed that SH4 which was working fine last few years became wobbly.

Specifically, several times a day it was switching between dim and bright white ring colours and simultaneously WIFI was going down.
Reboots helped only temporarily, after few hours it was becoming unstable again.

Until today, today it went dead in a way that:
1. powers on
2. land line is down
3. lan connection is a red cross
4. no wifi broadcasted
5. TV works

Tried to reset via pin hole...no success
Ended up booking technician
Anyone has experienced similar faults?

[Nathan_B]

Hi there @akbarov 👋 Welcome back to the forum and thanks for your post 😊

Sorry to see you've been having issues with your hub 4, I can certainly understand the frustration with this 😔

Glad to see you have been able to arrange a technician to come and take a look at this. Have they been to visit yet? If so, has this now been resolved?

If you need any further help, please let us know. We'll certainly be happy to help.

Regards

Nathan

[akbarov]

yeah resolved by replacing the device

[Carley_S]

Glad to hear this is all resolved for you now @akbarov 

Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the community forums if needed :).