Relocate outside incoming socket.

[Reebuk]

I've just had an extension done and the outside incoming socket needs to be moved. How do I request this?

[Tudor]

There will be a fee of £25. 

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.

[Zoie_P · Accepted solution]

Hi @Reebuk, 

Thank you for your post and welcome to our forums 🎉
I can see you have a tech booked, is this for the above? Please let us know and hope all goes well with your tech.
And thank you @Tudor, for your advice.
Zoie

[Reebuk]

Hi, yes managed to finally get through to the right department and got it booked in for next week. Thank you

[Zach_R]

Hi @Reebuk, 

Thank you for the update. I'm glad to hear that this has now been addressed. Please do let us know how the visit goes for you and if there's anything more that we can help you with at all.

Thanks,