OPTIONS FOR WIFI HAVE DISAPPEARED - IS THERE A REASON?

[oner1]

Our wifi went down this morning. I have since reset in the usual way and we appear to be up and running again BUT.....

Previously we had 2.4gHZ and 5gHZ options and could choose which to use. Having rest there appears to be no longer an option - just one single wifi network name to choose from.

Is there a reason why this has happened?

[legacy1]

VM wants you to use defaults if your not happy with that you can get your own 1Gb router and use hub in modem mode.  

[jbrennand · Accepted solution]

The VM default (after reset) is to combine the bands onto one SSID - as you have discovered.

If you want them separate (good idea) you need to log into the Hubs settings go to advanced>wireless signal>security, rename the 2.4 & 5 GHz network SSID's.  Just type over to change 'em to whatever you like and something that will differentiate them - the same as they used to be ?

Try to avoid spaces and periods in the SSID names as they can cause issues with certain devices. Use the same password for simplicity,  Then, apply settings and restart the Hub.  Your 2 wifi networks will now be clearly separated - and you can then select the network you want each device to connect to… individually from the "available networks" list on each of your devices. 

[oner1]

Brilliant John. Thank you.