oner1
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Re: Broadband Connection very poor - DL3
Hi I was recently sent a 360 but have not yet installed it. I have a TIVO. The recurring issue is that I am unable to connect to the internet. Apologies if my subject heading is misleading. Basically I am either not able to get onto the internet or on other occasions whilst I am the connection cuts out. Again apologies if I was not clear but my viewing of live tennis and cycling has been significantly affected. we only have tv in the house and I have been trying to watch these events online through iPlayer and ITVX whilst in my office attending to other matters at the same time. It is not the signal to the TV that has been affected. Hope this better explains.7Views0likes0CommentsRe: Your TV box needs a free update
Thanks Roger_Gooner. Hope you can bare with me asking very basic questions. The ethernet cable you mention is to run from the hub to the 360 box? Is that right? The coaxial cable? Is that not the cable Virgin has run into the house to supply TV channel connection? Currently to my TIVO box. If I have that right I am a bit puzzled at the suggestion to run the two cables along the same path as they come from different places entirely in my case. Would be grateful if you could confirm particularly what you mean by the coaxial cable. Apologies for my ignorance!40Views0likes0CommentsRe: Your TV box needs a free update
Hi Mr_K. Thanks for the list of features missing on the 360 that are on the V6. I notice amongst them "watching recordings when internet is not available". Does this mean that with the 360 the internet needs to be available in order to watch any recordings? And if so that it has to be a strong signal? If it is the case that the internet needs to be available I would be interested to know why. Pardon my ignorance but I had got it into my head that "recorded" programs are stored in some way on a drive of some kind in the machine itself. Would be interested in an explanation of what actually happens in as plain English/layman's terms as allows. Many thanks.54Views0likes3CommentsBroadband Connection very poor - DL3
Anyone else been experiencing flawed connection for a few days now at this location? It's been helping to ruin my trying to follow Wimbledon and the Tour de France cutting out at many critical moments thus negating any joy from the "live" experience. It's not rally fair that there appears to be no redress for those of us having paid for a service that we are not receiving. Anyway, enough of that. Just wondered if anyone knows anything about what seems to be a recurring issue.27Views0likes3CommentsRe: Your TV box needs a free update
Hi. I am in the same boat and reacted to the email I received by requesting a TV360 box which I received promptly but have not set it up yet. Can I check please - with the TV360 are TV channels still supplied by cable? At present I can access iPlayer via the TIVO but it is incredibly slow probably down in part to the TIVO being outdated but also admittedly in part to the hub being on the top floor of a three storey house and the tv being on the ground floor - so some distance away. I can't see that improving by introducing the TV360 as long as the hub remains where it is. I have been out of contract for a long time now and am paying far too much for the service I receive and am likely to be switching to SKY soon I think. So during the meantime it will be no great issue if the TV360 continues to provide access to iPlayer but with a struggle struggle. My understanding is that machines recording TV programs are being phased out and soon most if not all TV will be supplied via the internet - is that correct? So the TV360 will itself soon become outdated. Finally. If I do install the TV360 that I have been sent will Virgin want the TIVO back from me given now it seems to be considered obsolete? They've not asked for it to be returned. If not I can easily take it to the electricals section of the local tip.56Views0likes2Comments