credit agreement

[tony_007]

im trying to pay off the balance of my Virgin mobile credit agreement and cannot find a way of doing this online. i have all the details i need just no-one to take them.

also cant find any phone numbers to try as they all seem to get routed to O2 who tell me they cant help

many thanks

[Zoie_P · Accepted solution]

Hi @tony_007 👋. 
Thank you so much for your post and welcome to our forums 🙌 
I am so sorry to hear you have been having issues trying to find who to contact to in regards to your handset agreement. I will pop you over a PM and get this sorted for you! Just keep an eye out for the little envelope 👀📩
Thanks,
Zoie

[Zoie_P]

Thank you for messaging me @tony_007, glad I could help you on this.
Please if you need anything further let us know 😃
Zoie