on 29-09-2023 19:59
I cancelled virgin media after waiting 8 months for my landline to be fixed.now they want me to return modem and tivo box back to them .Trouble is i returned the tivo box after i cancelled the sports package years ago .so what can i do
on 30-09-2023 08:32
Hi @revolgus
Thanks for posting and welcome back to the community.
Sorry to hear of this dispute. How did you return the TiVo® to us please?
Best wishes.
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
on 07-10-2023 07:23
i took it to sams wines in haydock st helens
on 07-10-2023 11:08
on 07-10-2023 12:02
ive sent the hub back
on 07-10-2023 14:08
Hi revolgus 👋
Thanks for the confirmation of that. If the Hub has already been returned, then it can take up to 14 days for the return to reach us and be processed back into our warehouses.
Thanks,