Completely useless customer service

My contract ended 7th Sept 23, and I was not sent a reminder so did nothing and therefore charged £72.50, normally pay £36.  I spoke to retention team and based on the information I was given i.e. new 18 mth contract £35 mth, he talked me through my ...

Does any body got a email for customer service please?

Any body has the email for customer service please ? 

Amazon, voucher

I still have not received my Amazon voucher

Default on credit file

Have been trying to contest a default on my credit file for 6 months now and no joycustomer service lie to you,creditfileamendments only send standard emails obviously not mannedi have an ongoing complaint which they said they had resolved but havent...

Wrong Email on account, cannot verify

Hello,   I just signed up for broadband and realised I typed my email wrong and now can’t verify my account/order. Can this this fixed?  Thank you      [MOD EDIT: Subject title changed for clarity]

Cancel O2 SIM on renewal

My contract is coming to an end and I've been offered a volt package to renew, but I'm not bothered by the SIM card. If I cancel the O2 SIM within the 14 day period will I lose the broadband upgrade?

ISSUE WITH RETURNS PACKAGING!

 Dear Virgin Customer Service,I hope this email finds you well, but I have to express my extreme frustration regarding the returns packaging for my recent purchase. Despite my repeated requests, I have not received the necessary packaging, and time i...

I am having this today been on the phone all morning just sent proof by a email there have give if it's not sorted I will can el and go the ombudsmen, shocking what there are doing g

Cancelled account via phone and signed for letter, now a fictitious account increasing costs

I apologise in advance, I did open a thread when I could not make contact with VM to cancel early September, and asked how to do it without hassle, but I could not find it.Following advice here, I doubled up, and cancelled by phone, and also sent a s...