Hi I have been receiving a renewal email about my package. I am confused because My contract is not up until march. The email is saying I can keep my current package for a few £ more. I am unsure if this is a valid email. I’m also not happy paying an...
Hi there. I recently finished with VM and have returned the broadband router via Yodel as instructed (posted the box on 19 Dec 2023). But I kept being reminded about returning the router and today I even got an email saying VM offers to send someone ...
I'm also having this problem, please can someone help. Thanks
Body Roger123 here. My wife and I are elderly (she is 83) and I have Parkinson's disease. Is there any relief available?
I cancelled my contract with virgin media and i received an email with what i need to return and it was as below. It seems to me like i need to return 2 routers but i only received one. Tried calling virgin media but i did not get any response. Tried...
So, myself and my uncle called up the other day to disconnect the broadband cue to me moving out and my new address my boyfriend has got virgin. but the account id currently in debt of £500+. the agent on the phone was not halpfull at all, she said i...
Hi. There’s an abandoned virgin media van with 2 flat tyres on my road. How can I get it removed? Number plate is YT17 SWJ
I tried to talk to Virgin to arrange a deal in line with a Sky Deal which was £43 and gave me basic channels and 145mb ave speed. All virgin did after over 2 hours of trying 3 different people is to offer me the package I am on for a lot more money ...
Does anyone know how I can stop being charged for my SIM now I’ve been moved over to O2? Moved over to O2 end August, was charged in my August bill (assuming that was because the bill was issued before the move) but have been charged again in my Sept...
My package just ended at the end of December, spoke with an agent on Thursday and said he would call back with and new updated package on Tuesday, will I get charged for the current package price whilst waiting for virgin to get back to me not due to...
