Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsMy account has been locked and I urgently need access to my emails (plus other services) This morning I woke up to see that my account was locked. I have spoken to the offshore team and they say that it'll take 24 hours to solve the account... I tried speaking to the team on Facebook a...Irresponsible Virgin Media/O2 driver Hi, 25 Nov 2025 09:30am - London N3 Don't know where to start, this individual did all odd from A to Z. Entered at a speed in a private car park reserved to residents. Parked initially in a s...Netflix activation I’m having similar trouble trying to activate Netflix which I received as part of my package. My activation email expired before I got a chance to redeem it. I’ve contacted VM a number of times by ph...Change account connected to email My email address is still.connected to my old account . I rejoined virgin later as a new customer but cannot access my virginmedia as it just shows my old closed down account. Can this be changed? Missing bill credit Hi, Could someone please contact me about missing bill credit? I was promised through previous private messages that the credit that would last the length of my contract, but it has disappeared f...Netflix activation Signed up for a deal including Netflix but no banner/tile to click on let alone an email including an activation link...Can anyone help? Thanks! Upgrade order issues Hi, I signed up to an offer I had on my account to add Mega TV to my broadband package. Signed up on 30 November online and had all the pre contract info and the order confirmation. I still have not...Get bills older than 12 months Hi, I need bills older than 12 months for tax returns. I was told on the phone with an agent that I would need to go through a solicitor to get these. But after searching, I can see a thread here w...Activate free netflix Not sure if this should be in here but not sure where else to post. I took out a package that came bundled with free netflix but can't find where to activate this. Any help would be appreciated! SolvedNetflix Premium So I've noticed that I have a Netflix premium that has at some point been added to my bill? I never wanted, bought or selected this when setting up my Virgin account and Netflix has no accounts with ...
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