Could someone please instruct me how to find all my Contract (If I have one) details? e.g. ALL inclusions in the price - time remaining if any -
This excessive heat has unfortunately knocked me sideways both physically and also negatively impacted my hearing so a phone conversation at the moment is not an option.
Any advice/info appreciated.
Regards - BobT
Hi BobT, mine were in an email headed "Virgin Media Order Documents" when I renewed my contract recently.
Generally you would log into your account via the VM website or MyVM app (but there are some network errors today with them).
They seem to have changed the log-ins today, but if you manage to log-in the first page of my account includes a box headed latest bill [in my case it is January's but we are talking about Virgin Media]. On the bottom right of that box is a link "view contract".
Forum TeamHi BobT 👋.
Thanks for reaching out to us, sorry to hear you are having issues with finding your contract. The heat is not doing anyone good, and I hope it has not done long term damage to your hearing. So that we can assist you we would need to bring you in for a private message, please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
Thanks.
Sabrina
Many Thanks to all that responded and acted upon my original request. Your support has been superb and resolved all of my worries. Your contributions are so very much appreciated. Do take care. Kindest Regards - BobT
