Have account details been leaked?
I just received a suspicious call on my landline from a man claiming to be called Michael Green (despite a strong Indian accent) from Virgin Media who wanted to know if my internet was working alright and who knew I was in Leeds and the last two digits of my account number (I did not confirm either detail). I asked him what my name and address were but he claimed he could not disclose this information. I have since checked my account number and the digits match what he said. I looked up the phone number on who called me and it was a Vodafone mobile, although it may be spoofed. I am now concerned that some account details may have been compromised. Has anyone else received a similar call recently?
You can contact Virgin Media’s Data Protection Officer by emailing [mod edit: if you wish to make a subject access request please visit https://www.virginmedia.com/help/dsar-faq. For anything else data protection related please contact us]
