Forum Discussion

CS89's avatar
CS89
Settling in
2 days ago

Account Problem

Following my divorce back in 2007 my ex husband and myself phoned up together and were told that the account would be taken over by myself.  Since then I have received and paid all the bills.  However, when I log on it is saying that I am not the main account holder.  Also, I appear to have stopped receiving emails but my ex husband is receiving them to his email address but the body of the email is addressed to me.  Please can someone from VM help me sort this out please.

 

2 Replies

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    15 hours ago

    Hi CS89 

    Thanks for posting and welcome to the community. 

    I'll send you a PM now to help :)

  • CS89's avatar
    CS89
    Settling in
    7 hours ago

    Thank you for your reply. How do I see the PM? The envelope at the top shows (1) but when I click on it there’s nothing showing.