Virgin have disconnected my 97 year old mother's landline.She lives on her own, is frail and has a lifeline to call for help in an emergency, which relies on having a landline connection. She does not have a mobile phone, or broadband. As she is deaf...
Hi just ported my number over from NOW to an existing VM landline that I haven't used for some time. Getting line cord error so tried plugging straight into router which I have now realized has telephony disabled. I wonder what I can do to enable ple...
Well it's now 9.10 and the ll still ls not working area 20 switchover to router! Help
Hi. Does the new digital adaptor plug into the RJ sockets on the hub? Can the adaptor be connected to an extension socket that has previously been installed?Thanks in advance
The dialling tone on my landline is intermittent, indicating that there is a new message.But when I check for messages there are none there. This has been happening for about a week. How do I make sure that the dialling tone is intermittent only if...
An engineer came to fix my mums landline yesterday, but the problem hasn't been fixed. When I try to ring it still says it is temporarily unavailable. My mum is in her 90's and is getting upset about this. I am going away at the weekend and really ...
HiI need some help please!My caller display is not working. My phone goes through my router. I have re-booted this & still no such luck.Can someone help me with this!Thanks Sarah
Hi everyone, hope you're all well. So I had the 1GB Virgin Broadband with telephone for 1 year and 2 days ago I upgraded to the new 2GB fibre broadband. Anyways I got a new modem which is a Sagecom. I plugged my landline to the back of the modem and...
Hi, I'm having issues trying to contact my elderly mum on her landline. When I call I get a message saying 'unable to connect as it is temporarily unavailable'. This has only started this week. I've tried three different mobile phones plus a landli...
Further to issues during the last two days where I had no landline at all, without my consent VM have now disabled my landline so that I can't receive incoming calls when the phone is plugged into the wall. Apparently I have to wait for an adapter, w...
