We had an email about this, but I think there are going to be some issues so I need some guidance so I can set this up in the best way.Our router is outside the loft bedroom. This was where the computer was when we first had Telewest installed. It wa...
After a recent debacle when a technician cut my broadband cable and spliced it into next doors, i have had a new Single cable run. Everything works now but i an running on 2 separate cables, one for data and the old damaged twin cable for Telephone.T...
Yet another line cord error on a BT phonewaited for switchover date, followed instructions and get this line cord error and no dial tone.router has been reset loads of times, no error lights on front of the routerunplugged and plugged it all back in ...
I need to book a technician and have phoned 150 but they require certain letters from memorable word to continue. I have been with Virgin since 2007 but do not appear to have a memorable word. How do I speak to someone to tell them this. I have email...
My landline is not working. No one can ring me and I can’t ring out. Also no dial tone at all. Tried a different phone and that’s the same. My neighbour plugged her phone into my socket and still nothing. I’m 85 and need my landline. Son has checked ...
As background, we haven’t used our landline voicemail for a while (most people call my mobile) but an older relative said they left a message last week. However there was nothing on the handset. Then suddenly 2 days ago, nearly a week after the messa...
HelloBefore the switchover on the landlines to the hub i had a call divert setup to send all my calls to another number.This stopped after switching over to the new hub connection, the phone works fine can call and recieve so called virgin media.They...
HiConcerned about losing BT landline in 2025. Had no idea until I caught something on TV recently.I don't really use a mobile so rely on my landline. The BT line is essentially my phone number, and I would like/need to retain that number.I didn't act...
My phone was switched over this morning. I bought a new Panasonic cordless phone. Firstly I tried my old phone and this worked and I got a dialling tone. I then tried my cordless phones and they work perfectly but I have no dialling tone. I just want...
My father has had his phone disconnected, but Virgin continue to charge him for service. How do I arrange for the upgrading of his connection to facilitate the reconnection of his landline phone service?
