No dialling tone after switchover. Was on phone to customer service for an hour after which I was told they could not continue until I obtained a corded phone to plug in. I was advised to buy one. Not acceptable.
Hi Chrissib, thanks for the message and welcome to the forums.
I sounds like they wanted to ascertain if the handset was faulty. Can you confirm if you have tried an alternative handset and you have the same issue?
No dialling tone after switchover. Was on phone to customer service for an hour after which I was told they could not continue until I obtained a corded phone to plug in. I was advised to buy one. Not acceptable.
Just to dot all of the i’s and cross the t’s, have you tried plugging the phone back into the wall socket just to check that the switchover has actually happened?
Hi. I ended up buying a corded phone and it works perfectly. I am annoyed that I cannot use my cordless phone which had many features and had to purchase a new phone
