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My landline phone is being used two 0345 numbers are being called since May I do not use my landline and

ROS67
Joining in

on ‎08-09-2023 22:13

Why is my landline being used by scammers they are ringing 0345 numbers in the week I don't use myblandline but am being charged for tgssd on my bill

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nodrogd
Very Insightful Person
Very Insightful Person

on ‎09-09-2023 16:09

If you are still using the wall socket based landlines then its likely this is either being caused by a wiring fault or there is a crossed line in the cabinet.

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Reece_MH
Forum Team (Retired)
Forum Team (Retired)

on ‎09-09-2023 16:33

Hi ROS67 👋

Thanks for posting, and welcome to the Community Forums.

I'm sorry to hear you're seeing unexpected call charges on your bills. I'm going to send you a private message, so I can look into this further for you. Please look out for my message, in the top-right, white envelope or the "Messages" tab when tapping your profile picture.

Thanks,

Reece - Forum Team


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