Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I have been advised that my blueyonder email account details have been found online and it is suggested that I change the password.I am unable to do so. I have set up a VM app account using a Gmail account. When I use this, it does not show the two b...
Today when I logged into VM emails via my VM account all my emails have disappeared
I had a second Blueyonder email address which has been receiving spam recently. The only thing is I cannot access this from anywhere, even webmail. It seems to have disappeared but is still active, does anyone know how to access this?
Hello,I’m having continued issues with our virgin media WiFi IP and being able to send emails from my iPhone (3rd party app). Get the error of an issue with the SMTP server - there isn’t one, as it works on 4g and webmail. key facts and testing: The ...
Hello,I just can't seem to get access to my virgin email account? Stopped working 2 days ago.I can log in to virgin media, I can see my information regarding my account but no joy getting access to my email account?Anyone having the same problem, doe...
Logging in to My Virgin Media on my Chromebook has become impossible! The page keeps looping back to the start,I've tried cleaning cookies and cache with a reset. No luck. I've changed my Virgin Media password. No luck.I'v tried to log in on an incog...
Hi, my ntlworld.com email address from years ago has been hacked. I no longer use this so would like it deleted if anyone can help me out.- It’s linked to an active account but doesn’t appear when logging into what I believe is the main account.- Vi...
HiI ended my VM contract on 20th October 2023, and 90 days has passed. I would like my Virgin media email account deleted permanently along with contacts, as I am getting swamped with unwanted emails. I have contacted customer services numerous times...
Hi my old ntlworld email which is no longer linked to an account has been hacked and needs deleting asap please could someone advise the process.thanks Sam
I left Virgin Media around 5 years ago but still get lots of ntl emails forwarded to new email address, usually spam, I thought this would close after 90 days
