Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Can someone confirm if it is possible to move legacy email addresses (primary and secondary) to a new virgin media account?The old account was disconnected last month. Have received conflicting information during the several phone calls with VM over...
Been having a ton of junk mail last few months. Really obvious stuff all similarly formatted 'you have won a ninja air fryer,' etc.Why is this obvious junk not getting filtered by VM?
I have a problem with my android devices not sending emails on wifi, incoming mails are fine but nothing going out.Started a week or so ago and nothing seems to fix it. reset the hub twice and restarted my phone and tablet umpteen times. Laptop on wi...
Tried to do what previous posts on this subject has suggested but as no longer a virgin media customer. cannot log into my account to delete my old ntlworld email account. Any helpful suggestions?
Friday 9th February 2024.Around 14:00 Lost internet service also noticed that I was unable to access the SMTP server to send any emails.Checked Virgin Media service and saw that there was work being carried out on the mail server and was due to be co...
Hello. I'm after some urgent help.My old Virgin email address was hacked over the weekend along with its old password and is being used to open new accounts on different websites.I was a Virgin customer until last January (2023) when I had to cancel ...
VM have blocked our IP address due to bad e mails they say. Four hours on phone help yesterday got nowhere, passed from pillar to post, no help at all. Cut off several times. Looking at this forum looks like we are not they only ones and the resoluti...
Hi , im wondering if anyone has had a similar issue to this or might be able to shed some light on what to do . A few months ago my dads email address was hacked as he had money took out of his account and was unable to access his email account . He ...
I’ve just had 2300 yes 2300 emails appear in my blueyonder email box, some going back to 2017 and 1600 appear in my “sent” box - any idea what is going on?
Hello,My Win 10 no longer supports and deleted my email client, so I've downloaded the Thunderbird email client.Thunderbird automatically detected my primary email, so no problem there, but it cannot log into my secondary email.When I log into my Vir...
