Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hi JohnCan you please assist me with a similar issue?My @virginmedia.com email address was hacked last week and I cannot reset the password.Whenever I go onto the virgin media website and enter my email to reset it it says 'Please ensure you provide...
I recently migrated my emails to a new PC and decided that I would use a pop3 email account instead of IMAP as I was sick and tired of emails going awry folder quotas etc or just losing them for no reason. I want to be able to download them to my des...
New PC setup.Can receive emails in Outlook, but unable to send outgoing emails.Able to send emails via webmail.Same issue with two separate VM email accounts.Have tried disabling antivirus firewall.Have also checked email settings.Anyone have any adv...
Hello - I have an old ntlworld e-mail over 20 years old. I need to delete as I am still receiving emails on my ntlworld account and was told this account would be eventually deleted. Now I've been hacked. Even though it's hacked the password still wo...
Hello - I have a similar problem to RossLewis777. My VM account was closed in 2021 but I have continued to receive emails on the ntlworld.com email account but I do not use it. The account has now been hacked. I am unable to change the password on th...
Hi. My ntlworld email account has recently been hacked. This was set up many years ago when we had Virgin Media Broadband which has since been cancelled. Could you please tell me how I can cancel my ntlworld account so that it can no longer be used b...
HiI have been receiving this message (Your mailbox is not available at the moment) since around 4pm15/5/23 and have been unable to access my primary email account for nearly a week on any of my devices or browsers. I can sign into my VM account but n...
Hi I am extremely worried as my emails have been hacked and disappeared with personal details such as car insurance ,council tax, paypal and a lot of other stuff I hoping to close my email account with VM but my wife has a separate email which appe...
hi my ntlworld has been hacked. is it possible to delete it?
I recently changed my password for my email account on the 2 x virgin media accounts that I have emails for. No problems there... However I had expected my Google mail to stop working for this email addresses because I had just changed the password. ...
