For all Virgin Media Mail questions.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 14 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 78 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

outopt.JPG tbirdsave.JPG
ravenstar68 by Very Insightful Person
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos

Email unavailable message

All of a sudden today I'm unable to login to may email account. I've not changed password and am unable to do so to try to unlock the account.Please confirm how I get back into my email account.

Philreed by Joining in
  • 3 replies
  • 0 kudos

Blueyonder outgoing emails

Hi,Has anybody had any issues sending emails via iPhone using a blueyonder account and managed to fix this?Eails are being received fine but whenever trying to send an email, it says the username or password is incorrect and when I go into the settin...

My has stopped working

My email stopped working on Saturday, if i try to log in i cant and i have tried to reset the password but it says i can't, it looks like the account has somehow been deleted.  i did get a mail undelivered email on Friday for something i h...

Resolved! Blueyonder emails still forwarding but I no longer have a Virgin account

Hi,I seem to have the same problem as a number of people, I ceased my virgin account some years ago, but my Blueyonder email was set to forward to my Hotmail account and I am still receiving some forwarded emails.Can anyone from Virgin help me?Thanks...

Db4888 by Joining in
  • 4 replies
  • 0 kudos

Unable to access ntlworld account

I have a ntlworld email account that was recently hacked and now I can't access it. I still have a virginmedia account linked to another email so can't access it through virginmedia. How do I get back onto it ?

cant send or receive emails

cant receive or send my emails via my iphone, ive tried to send them off my wifi internet and on my phones 5G but still having no luck, it states about my IMAP server not responding but ive updated passwords and typed in my email and still nothing.

Outgoing emails blocked

My email works perfectly on my PC but on my Samsung Galaxy phone outgoing emails are blocked. My Gmail outgoing emails from my phone work perfectly.

rdlocke by Joining in
  • 2 replies
  • 0 kudos

Resolved! Ntl world email problem

As stated, no longer receiving these either on desktop or Apple iPad. Anyone been able to solve this, I have looked at comments on here but been unable to resolve this.

Ashburnian by On our wavelength
  • 4 replies
  • 0 kudos

Setting up email on Windows 10

Hi, I have had a account for decades and I am trying to add it to a new laptop using windows 10, it doesn't want to co-operate. I have logged in to myvirginmedia and the link to email, which is working fine so the password is okay, w...

Locked out of email

HiI have been locked out of my email and need support from the virgin Team.I have an orphan which contains important documents. I need access to them.Thanks Declan