Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I have been locked out of my email without warning.I am redirected to a page with the heading - Your Virgin Media Mail account is currently unavailableI have followed the 3 steps and provided a 3rd party email (gmail). I received a verification email...
None of these issues are caused by Virgin but they are affecting outlook Pop3.I am the wrong side of 70 and do not wish to enter a completely different way of working.My laptop’s charging port has packed up, it is not the battery or cable. As it was ...
I left VM several years ago but my @blueyonder .co.uk address has not been deleted. I am receiving phishing mails and I believe it has been hacked. How do I have it deleted please
Having spent hours on the phone to support, I have got nowhere with my email issue. I have 3 email @blueyonder.co.uk addresses, only one of which works correctly across webmail, iPhone mail and MS Outlook. The 2nd email works OK on iPhone and Outlook...
No matter how I access my blueyonder emails, I'm only seeing back to 8th May 2024.
I have had a blueyonder email address for about 20 years and i use the outlook app on my samsung android phone but it stopped syncing on the 26/May/24. My emails are still syncing on Outlook for windows and my Samsung email app on android so it looks...
Yes, we've been having the same issue since last Tuesday. My husband and I have had this email address for at least 20 years. It's our main one and we use the MS Outlook app. My husband had talked to them twice this last week to try and get it resolv...
I am an old Virgin Media residential broadband customer and I had 4 virginmedia.com email accounts associated with that contract. In 2020 I switched to Business Broadband, but have continued to use these email addresses without issue (a protracted n...
Help help helpI previously had TalkTalk Wi-Fi (Full Fibre) using an Eero Router and was able to send and receive VM e-mails using my iPhone 15 Pro Max.I have today switched to Toob Wi-Fi (Full-Fibre) using a Linksys Router. Whilst I can still receive...
I am experiencing issues sending emails from my 3rd party application (Apple Mail) for one of my secondary virgin email addresses. I have generated the app specific password as per the MyVM > Account Settings > Account details > Mailbox App password ...
