Just spent 10 minutes being told my Email was deactivated

[Rich_A500]

I'm in now but wasn't nice.

[John_GS]

Hi @Rich_A500 

Thanks for posting and welcome back to the community.

Sorry to hear of the email issue, is the email we're discussing linked to an active cable account? If not, this could be why we've advised this but managed a temporary solution. If this is the case, please migrate everything over asap.

Best wishes.

[Rich_A500]

Happening again today.

[Rich_A500]

Hi problem today and I need to check my email

[Rich_A500]

Is this going to be resolved? I need my email

[Steven_L]

Hey Rich_A500,

Welcome back to the community and thanks for taking the time to post here on the forums.

I'm sorry to hear of the email issues that you were having yesterday evening, are you still having the issues right now?

Kind Regards,

Steven_L

[Rich_A500]

Can't Login to Email again today 😞

[Ilyas_Y]

Hey @Rich_A500 Thanks for reaching out to us on here. 👋🏼

I'm sorry to hear about the issues with the emails you are experiencing. 😢
We have had an issue with the email server which has caused issues with the emails recently.

This has now been restored. 🧾
Can you confirm that your emails are now working?

Kind regards,
Ilyas.