Can't get into hub settings

[Dave_the_Dive]

Hello, I need to get into my hub settings to switch off 5g so I can set up a device on 2g, but I don't know my password to get access to the hub. I've connected to this link http://192.168.0.1 and I have this message " Sign in to view or modify your Hub 3.0 settings." but I don't know the password and there isn't an option for password recovery!

Can anyone suggest how to recover my password?

[newapollo]

Hi @Dave_the_Dive 

You need the settings password which is printed on tthe base of the hub.

[Adduxi]

If you have forgotten your password there is no recovery except to pinhole reset the Hub.  This will reset the passwords to the ones on the bottom of the Hub. 

[Dave_the_Dive]

No it's not that one, I've tried twice with it and each time it's rejected

[Dave_the_Dive]

I have the hub password for connecting to WiFi, but it isn't the password for access to hub settings.

[newapollo]

HI again Dave,

there are two passwords on the base of the hub. The screenshot below shows where the settings password is located.

[Dave_the_Dive]

Thank you for your responses. I've just realised it's the hub password on the bottom of the hub and not wifi password !!!!  

[Adduxi · Accepted solution]

That's a very common mistake on here.  You are not alone .....  😉