Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,
Virgin, please address this.There are a lot of posts about Sky Sports UHD being dull. If you read through these threads someone has found the answer, which clearly shows it to be a fault.When I tune into Sports UHD it is dull and colors are flat.From...
I can't believe in this day and age that virgin 360 can't be controlled by Alexa.
Approximately twice a month my tv360 box loses its connection to the internet. It is an Ethernet connection not WiFi.It is still possible to record and also watch recorded programmes although voice commands do not work, nor does it display programmin...
On 15 June 23 I installed a new Tv360 box. It delivers TV channels but has no functionality. No catch up, no ,
Hi There, I'm just wondering how long I have to be able to watch a live event once I have ordered it. Thank You In Advance.
When I watch anything on Disney+ I have to turn the volume up on my LG TV super loud.usually sound is on 9 or 10 - when switching to Disney I have to turn it up to 30 but it doesn’t get any louder past this.I don’t have this issue with Prime video or...
I have exactly the same issue. Is another new box and an engineer visit the answer, or do you think it can be solved remotely?I am seeing an M63 error message saying there is a problem with my account but it seems Virgin support have gone home for th...
Got my virgin box on Saturday have tried loads of times to pair virgin remote to my tv but have had no luck.Someone has posted the same question in the past said they got it sorted but did not say how.Does anyone know how to do it?
Does anyone have any idea what could be causing the problem ? On the main box if you press pause when watching a channel eg, Channel 4, it just comes up with the error message - 'Channel Failed'.When trying to record a programme it comes up with the ...
I have had exactly the same issue with no confirmation email being received. At almost the same time I ordered the 360 box, my tivo box stopped working. I called virgin to try and confirm when the new box would arrive and was instead told I would hav...
