Virgin TV 360
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Virgin 360 Box Won't Switch On

We had 3 Virgin boxes replaced with 360 boxes about 3 or 4 weeks ago. 2 of the 360s work fine but the 3rd one has intermittently rebooted since it was installed. This only happened once every 3 or 4 days so I was just living with it and hadn't got ro...

fatdaz by Joining in
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  • 5 replies
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How long to activate

Hi,I've added TNT sports to my package about 30 mins ago, could anyone tell me how long this usually takes to activate please.Thanks

Irenec by On our wavelength
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  • 7 replies
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Ts2/2/10337 error

I have just joined 360.  Trying to find my sky cinema app and keep getting the code above and a QR code. On the Virgin account it won’t let me change the apps.  So how do I access sky cinema etc.  thanks

KMac-4 by Joining in
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  • 2 replies
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Resolved! New to 360. 2 boxes used to have separate recordings

We have just moved to 360.  2 separate rooms with 2 separate boxes.  We used to have 2 separate amounts of recordings etc. now both are joined.  So essentially we have half the amount of recoding space and I have to trawl through my husband’s rubbish...

KMac-4 by Joining in
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  • 4 replies
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Resolved! A simple 360 manual?

Is there a simple manual anywhere online where I can learn about the features of 360 - could read it on the bus / train rather than sitting in front of the TV trying to work it all out.

Virgin Media 360 - Netflix - No Sound

Excuse me asking this afresh but other responses seem to have been archived. I have a V6 box running 360. For Netflix only, other apps are OK and TV ok I get no sound. It has been occassional up to now and a restart of the box has cured. Reloading Ne...

Jezza31 by On our wavelength
  • 445 Views
  • 2 replies
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Help with tv

Im having issues constantly on a daily basis with catchup on their 360 box. Constantly getting random errors, playback not possible, constantly logging out of apps such as itv x, bbc iplayer, channel 4 etc and l'm just at a loss on what to do. Tried ...

Zequo by Joining in
  • 271 Views
  • 2 replies
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Can’t get through to support

Hello. My mother in law’s TV box is broken (stuck at “welcome”, reset doesn’t change anything, makes clicking sounds as if the hard drive is broken) so I’m trying to get to support to request a replacement. I ring the 150 number and choose “TV techni...

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iu-1 by Joining in
  • 345 Views
  • 3 replies
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MUTV added to my package yesterday unknown to me

I checked my emails this morning to find MUTV has been added to my package at an extra £8 per month. I didn't add this and my wife certainly didn't. My 7 year old did look on the TV yesterday to see if Villa were on the TV as he knew champions league...

atmadden by On our wavelength
  • 462 Views
  • 4 replies
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