Virgin TV 360

360 upgrade ?

Ive been offered a Free uograde from my V6 to a 360 . What are the advantages or even disadvantages in doing this Dont want to rush into it for fear makes litttle or NO difference. Cant seem to find any objective answers

Resolved! Failure to install TV 360 Error code MA1/15/40

HII am having an error updating my V6 box to TV 360 have tried a restart and spoken with customer service who also tried to install the update remotely and couldn't do it.I was told it would be escalated to supervisors who would respond within 5 work...

How long are recordings saved for?

On my 360 box, I recorded 2 episodes of a series in early August. I have just gone to watch them and they are no longer there. Do recordings fall off the end of the viewing list after a certain time?

Virgin media 360 upgrade

I made the mistake of asking for the 360 upgrade as from 1st November Netflix cannot be accessed via the apps on Virgin media. The kit has arrived. I have two boxes already, the TiVo box downstairs connected to my smart tv and a V6 box upstairs con...

TV 360 recent changes

They appear to have removed the free to air movie section. All the ones under the movies tab are pay per view. The TV section seems to be free to air

Most Helpful Member Of Staff

Thank You Chris you are a star , what part of customer services you are hidden in i dont know but after many phone calls since the beginning of September you are the only one who has managed to understand and instantly sort the missing channels and N...

BBC iPlayer play progress bar not showing

Have the V360 box and recently when we watch anything on iPlayer, there is no way to access the play progress bar so that we can pause, rewind or fast forward a programme. Tried pressing every button on the remote to get it to show but nothing works....

Is it possible to revert to TiVo ?

I have had 360 for a short while and to be frank I don't like it for umpteen reason including no SD channels, no way of going back on last channel, no wish lists and a bonkers remote that is not usable in the dark. Can I revert back?

Blank screen with sound on Prime and Netflix

Hi,looking for answers to an odd one. Up until yesterday I had access to all the usual apps absolutely fine - NetFlix, Prime, Disney+, YouTube etc. All of a sudden yesterday evening, however, Amazon Prime and Netflix simultaneously developed some kin...

U&Eden now available to all customers

Eden has now been renamed U&Eden, & is now available to all customers on channel 176 (+1 on 376). The channel has been added to all other free TV platforms, but the broadcast HD version is exclusive to Virgin.

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