Sorry to butt in but I’m having a similar issue and I’ve had no help on the phone whatsoever. In fact I’m expected to wait 5 days for somebody to do a remote software update, when it isn’t a software update that’s needed- long story short as I can- I...
I attempted to set up my 360 last week and now my box won’t let me access any Apps, record or pause or create series links. In fact I can only watch live programmes and anything already recorded.Depsite phone calls, so far totalling near 2 hours, and...
So about 2 weeks ago I upgraded from v6 to 360.The upgrade seemed to go OK with both boxes, but now after an eco shiutdown (please Virgin can we have the abilty to turn that OFF... some of us want to keep our boxes on) the 2nd box is now stuck in a ...
Himy other half was rearranging the living room and has damaged our 360 box, the bit on the back where the connector goes in.Is it possible to get a replacement sent out as we have no TV in the front room?
I signed up to Virgin Media on 13th August. I received the wifi hub on 16th August however I have not received the 360 TV box. I spoke to someone in a call centre on Saturday, they said that the box would be delivered on Tuesday. There was no deliver...
Got arsenal forest on and ultimate picture is so dark. TNT hd is fine. Anybody know what this should be or is it just a temporary fault with the channel
Why are Virgin Media so desperate to get customers with a V6 box to swap to the 360 box?I say this because I feel as if I'm being cajoled to switch on a regular basis, by different methods.I've received numerous emails, one offering Apple TV free for...
Anybody know what the blue standby light on the virgin tv 360 box means?
Having installed Virgin TV360 I am instructed to return a Humax box but only have the Tivo box (with a different serial number) that I have just uninstalled (which from the literature it doesn't look Virgin wants back).Can someone advise me please?P...
I've received my new box, etc but before I have had a chance to do the upgrade my old box has stopped working (presumably disconnected by Virgin) so I can't follow step 1.1 which is to use my current V6 remote and select "upgrade to virgin TV 360 now...
