Virgin TV 360
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+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

ModTeam by Moderator
  • 26 replies
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Welsh instead of Scottish?

My 360 box is opening Scottish Parliament 605 page as Wales parliament.  Is there a menu setting to get Scottish Parliament to show on 605 and not Welsh.  I live in Scotland.

Beemer by Superfast
  • 2 replies
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Cannot play recorded programs

Box is v4.42I cannot play recorded programs.If I go to Recordings, then select the program, all I see is a menu item to delete the program. There's no option displayable to view the recording.I could view them okay yesterday, but not today.

One Power still turns tv off

Hi all I've turned One Power off and it still continues to turn off my LG tv regardless of it being on or off. Any ideas on how to remedy this please?

spaced by Dialled in
  • 1 replies
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Can the TV 360 remote control Amazon Fire TV Cube?

just completed my OTA upgrade from V6, seemingly a much snappier interface so far.However on testing Disney the sound on my Sonos soundbar stopped completely, then everything else had no sound.I flicked over to the Fire TV Cube and sounds was restore...

kitenski by On our wavelength
  • 4 replies
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Fault code MA1/4/40

I've tried to load the 360 upgrade to my V6 box and I get error code MA1/4/40 and failed to load upgrade, try again later.So far nothing happens when I try again it just comes up with the same code.I did phone customer services and they said they wil...

Pyblair by Joining in
  • 2 replies
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Resolved! BBC iplayer app not working

Whenever I try to launch iplayer app the whole TV and TV box freezes. Have tried turning off and restarting but still happens. Help!

Kazza55 by Tuning in
  • 3 replies
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360 remote won't control volume or mute

Trying to pair to a new LG OLED55C24L.Tried via the suggested routes i. e. Settings/Audio Visual/Pairing. This doesn't work even entering the C24L as the model nember. I have run out of ideas. The remote is paired with the 360 box which blinks back w...

Soundbar wont connect

My sound bar keeps dropping out from the TV and whenni go into the settings to choose the sound bar I get the following error CS9993Anyone know why this is happening 

Smokey75 by Joining in
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Upgraded from V6 box to TV360 box

I have just upgraded from the V6 box to TV360, I hate it, I see people are saying that you cannot downgrade back. I like the remote but I do miss the (My Shows) button because it took your straight there. I don't like that some programmes you have to...

Sky sports red button

Can someone please advise how to get one of tonight championship matches on tv we have all sky sports channels but can’t seem to be able to pick which match red button doing nothing