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V6 box with virgin 360 problems

Over the past few days, my v6 box with virgin 360 keeps powering itself off over and over again. When this happens the power light on the box flashes for about 1 minute. If I turn the box back on it happens again within 5 minutes. I've tried power cy...

missing the virgin 360 power supply.

Hi all, received my equipment yesterday and the power supply for the 360 box is missing. only solution they could offer was to book an engineer appointment. anyone know of any common devices that use the same power supply please?

malza313 by • Joining in
  • 682 Views
  • 2 replies
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Intermittent audio sync issues

Hi we have the VM 360 box, since installation we get intermittent audio sync issues. Not all the time, no pattern as to when it happens but the audio will get further and further out of sync with the picture.The only way to normally sort it, is to tu...

1pexpert by • Joining in
  • 3858 Views
  • 12 replies
  • 0 kudos

New splitter needed

The cable that goes into my hub from my splitter box has snapped and I need a new one is there anyway one can be sent out to me 

Seek bar at end of recording

Hi,I have a V6 box running V360 firmware. When I play a recording, it will play from the beginning, but the seek bar will be at the end of the recording. This means I get the "Do you want to delete this recording" popup at the beginning of playback. ...

davewillo by • On our wavelength
  • 949 Views
  • 2 replies
  • 0 kudos

Splitter required

Hi I recently had virgin out as I had wifi problems I used to have a tv box upstairs but got moved into rear extension. Last engineer that come out took the splitter off now i need one as I have moved my v6 to another wall and can’t get the cable to ...

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