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Intermittent audio sync issues

Hi we have the VM 360 box, since installation we get intermittent audio sync issues. Not all the time, no pattern as to when it happens but the audio will get further and further out of sync with the picture.The only way to normally sort it, is to tu...

New splitter needed

The cable that goes into my hub from my splitter box has snapped and I need a new one is there anyway one can be sent out to me

Seek bar at end of recording

Hi,I have a V6 box running V360 firmware. When I play a recording, it will play from the beginning, but the seek bar will be at the end of the recording. This means I get the "Do you want to delete this recording" popup at the beginning of playback. ...

Splitter required

Hi I recently had virgin out as I had wifi problems I used to have a tv box upstairs but got moved into rear extension. Last engineer that come out took the splitter off now i need one as I have moved my v6 to another wall and can’t get the cable to ...

How to add another box

I want to add another TV 360 box in my home but cannot find a way to upgrade?

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