Hi, I’ve turned my virgin 360 box on as normal this morning. Everything was fine. I pressed the button on my remote and the white light came on to power in the box but no picture came up. It is on the right setting on tv and white light comes up with...
Where can I find this app/channel on Virgin? It says everywhere that it's available but I cannot find it at all. Even when searching. I have the full package
I’m unable to delete recordings. If I try it sluggishly shows ‘deleting recording’ but the programme isn’t actually removed and still shows on the ‘recordings’ page.The recording can still be played despite having tried to delete several times.Any i...
Hi, A day or so after installation, my mini-box won’t power up. There is no light on the front and the unit is unresponsive. I’ve tried this with the power adaptor for the main box and still no joy so the issue is definitely with the box itself.Any i...
Hey after upgrading to 360 a few months ago & initial problems being solved, it's happening again. Turned box on today & all recordings & series links to record have been deleted, all apps (prime, netflix, iplayer etc) won't save log in info. Tried r...
I have recently had VM installed. Tried watching ITVX and after 10 minutes or so I get the App not accessible error message. There is no problem with any connections as the Wi-Fi is still working well and I can access ITVX outside of VM, I.e on my iP...
I'm having an issue with the catch up service. When I find the show I want to watch and select whatever episode I want, I then hit "watch" and then nothing happens. I tried pressing it a few times and I've reset the box but the watch option is still ...
I've been with Virgin for 14 years. Thick and thin. But I have been utterly dismayed upon my latest new contract. I was assured my service would be the same - it isn't. I was assured the new 360 upgrade from V6 would be a vast improvement - It isn't....
