Virgin TV 360

+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

Resolved! Splitter cable too short

Hi everyone,Recently upgraded to the 360TV service and received the self-install boxset without issue. Unfortunately, the cable supplied is too short to make it to the TV box from the router so we're a bit stuck. Are there any recommended suppliers o...

one for all 2140

i've just bought an one for all #1240 and entered code 1582 and it works perfectly with a new type 360 box..the #1240 is a bit cheaper than the #7125 and has 4 selects for tv/sat/amp/dvdin fact the buttons are placed in a more comfortable position..

V360 hdmi problems

Upgraded to v360 on Friday, every time I open Prime Video everything is okay until I press play video, then a black screen white flash then nothing on the v360 until I unplug hdmi and plug it back in I then get message try a different cable I press o...

Resolved! My Recordings problem

My set up - main 360 box in the lounge, mini-360 box in the bedroom.My understanding - there are two ways to access My Recordings: (1) using Voice Control which takes me to the list view of my recordings; (2) using menus ‘Home > Recordings’ where I c...

360 signing out of apps

Hi I have 2 v6 boxes that wer upgraded to 360.problem I have is that main box downstairs keeps signing out of apps eg like iplayer itvx. Hav factory reset it and it's still the same. It's a ethernet connection to the hub. The 2nd box upstairs is fine...

How much is a new tv360 remote

Does anyone know how much a replacement TV 360 remote is from virgin?

Resolved! Max it tv

I cannot find the Pluto app anywhere any pointers please also as a max it subscriber do you get sky ultrahd included

Resolved! Meridian on 103 instead of London?

Hi, I live in Kent and would really appreciate having ITV Meridian on channel 103 as opposed to a channel in the 800s. Is there any way of this being done? I really don't need to know what's going on in London. Thanks.

New 360 remotes dont have finder?

Hi all skimming the forums I see there is an issue with new 360 remotes not having the finder function on them. I lost a remote months ago and had to order a new one from virgin (after disputing the £10 fee they eventually waved) now my kids have los...

Replacement Remote Control

My Remote Control is broken/not working. I need a replacement. How do I get one?

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