Hi,recently upgraded the tv box to the 360 option and I’m now trying to connect an Amp to the box to enable the remote control of the external speaker volume.im using a Cambridge Audio A1 MK3 amp and it doesn’t seem to connect via either the key test...
I have an old Blaupunkt TV and your technician couldn’t pair it with the remote and neither could I. But I could pair it with my old sky remote using a 4 digit code. Is there a way of entering this code manually on the Virgin system?
I've just moved into an old house that has 2 Virgin entries to the property. I have one cable coming in to the wrong area and need to change to (possibly, if it works) the other one, whilst still leaving the first cable for a mini box. The current ca...
I have an error code M63. I am trying to migrate to TV360. 4 phone calls later and no better off
With the V6 box I only needed to sign in to BBC iPlayer the first time I used it. Now it's been converted to a TV 360 box I need to sign in every time I use BBC iPlayer. Assuming this isn't how it is meant to work what could I be doing wrong?
I received my new handsets and tried to upgrade from V6 to 360 but kept getting the following error code: MA1/3/50. Can anyone help me? It now seems I’m paying for a TV service I can’t get.
Hi all had my 360 for a few months now and am loving it.The top left remote button mystifies me though.I can think of loads of reasons why I would want to switch my 360 off and leave my TV on (going on PlayStation etc) but I can’t think of one reason...
Can I use an existing basic Netflix account to sign in and use the Netflix app on TV360, without being asked to change payment over to Virgin etc? IE, use it in the same way I do to view Prime TV through the Virgin TV360.I've tried searching, but ha...
Hi All,I’ve not long since purchased another Samsung TV (Samsung QE50QN90B). I have an issue where when I turn the TV on from stand by the virgin 360 box resolution defaults to SD resolution. I have to manually turn the virgin box off and back on aga...
Hi Molly!We have just upgraded to 360 also and are having the exact same issue! Any advice as to what can be done?
