Virgin TV 360
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360 box affecting tv

Had 360 box delivered last week since it has been connected I am unable to use my TV remote control or the manual buttons  on TV itself when 360 box is turned on... I can not even swap between the box and my fire stick... any advice please? 

Tamj27 by Joining in
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I have started having pixelation again after a box change. I have it on live TV on many channels and recordings even though my signal is good on the diagnostics screen. This is very annoying and never had so many problems since joining Virgin the end...

Tot1984 by Tuning in
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Have the Maxit TV package why when we go to watch programmes on catch up from say ITV or E4or some other channels , it says we need to subscribe ? never had this issue until 2 days ago anyone know ?

Where is my Watchlist

Just ugraded to 360 Virgin box and i have saved programmes to my Whatchlist but when I go to look for it I am unable to find my Whatllist on 360 Virgin box. Can  anyone help please

Geniveve by Joining in
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Resolved! 360 box recording issues

Hi, I have 2 tivo 360 boxes, 1 upstairs and 1 downstairs.When I want to record on my downstairs box it says that it is waiting for the upstairs to startup.And the reverse if I'm upstairs and want to record it says waiting for the downstairs. If eithe...

Resolved! Virgin TV 360 Remote Microphone

Hi everyone,Does anyone know if the microphone in the 360 remote is always on, or only switched on when you press the button for it on the remote? Specifically I'm wondering if it's always set to record voice activity regardless of whether the button...

mogmog78 by Joining in
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Disney+ causing box overheat error

 Hello,Everytime we watch Disney+ we are met with an overheated box error error after 15 minutes or so. This only happens with Disney+ and can watch TV or Netflix for hours on end without issue. The box will then proceed to perform a full an...

hyden by Tuning in
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Recordings lost, again!

Hi, I have had Virgin 360 for just under 12-months and for the second time I have lost all of my recordings and planned recordings through no fault of my own. It’s running on my existing TiVo box (I had it prior to 360 upgrade). The first time I did ...


Not sure if it's already been posted. But yesterday I notices a new app for UKTV Play appear on my 360. Just need a way to sort apps now. 

Virgin 360 box

Hi, I’ve turned my virgin 360 box on as normal this morning. Everything was fine. I pressed the button on my remote and the white light came on to power in the box but no picture came up. It is on the right setting on tv and white light comes up with...