Virgin TV 360

Virgin TV 360 remote

Sorry if this isn't the right place but I'm hoping it is and that someone can help.I have a LG smart TV and a Virgin box. The remote is paired to it and works fine but I wanted to know if there was a set of buttons to push so I can navigate the actua...

A Plea for Help Please

I upgraded my box to 350, (well I didn't, a neighbour did it for me). but cannot use it. I am 80 years old disabled with only one arm and can't handle the remote buttons, they are small and not standing proud and impossible for me to use.Is there an...

Resolved! Can’t Find Hard Drive

I have seen this problem on here before but my question is, can this be solved remotely as Virgin insist it can? I have the error message CS6002. My box cannot access or make recordings or pause live TV. It started on 15th Dec. I’ve done all the usua...

Cs5500 unable to view recordings

Boxes connected via cable the technician I spoke to a suggested switching to Wi-Fi no change. They sent some signals and suggested restarting the box no change. Whenever I try and view recordings I get this error message. Was working fine earlier the...

Recordings and planned recordings all vanished after reboot

I just rebooted my Virgin 360 box (because it was having connectivity issues - images weren't showing in the UI) and having taken a bit longer than usual to reboot, I find that all of my recordings (and planned recordings) have been removed. I've als...

Red light on permanently on TV 360 box

Hi all , try to resolve this problem.The red light on my TV box now stays on permanently (360 tevo I think) it used to change to white when operating, now only red ? I still seem to have all my channels . I've carried out all the usual reset procedur...

Resolved! 360 volt tv recordings unavailable

Hello8pm ish recordings unavailableswitched off at wall - rebootedchecked cables etcbox connected via ethernetCs3440also ‘recently recorded programs’ have disappeared from home screenOn demand/movies/box sets/watchlists all appear to be working Been ...

App troubleshooting

I have exactly the sane problem - was this ever resolved?

Can't play recorded programmes.

Over the last few weeks I have been unable to playback most new recordings, just get the circle going round and round. Some will play but most won't. Also I can't delete anything.

Linking my Samsung TV Remote to Humax 1008R-HDD-VM

I am trying to link my universal Samsung TV Remote to my virgin 360 box, but I cannot find the model under the Humax list, and also cannot find Ziggo in the manufacturers list of DCR7111 under Pace. Does anyone know what the correct code i should be ...

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