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no more speed, less reliability

Hi,since a recent upgrade to 250Mbps (from 125) I have noticed no increase in speed (using nperf to test). Also over the past few days there have been lots of dropouts (BQM below). Any thoughts?Thank you,wagnertoph 

wagnertoph by On our wavelength
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No broadband service - two weeks to fix

I have no subscribed to the fastest broadband services that has slowly been grinding to a halt. Technician was called out and diagnosed that it is due to a faulty wire from the cab unit to the property that needs replacing. Earliest date that this co...

current speed

77  Mbps download33.8 Mbps upload

Johan by Superfast
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poor speeds

Not achieving Gig1 speeds at any point, currently  576.06Mbs 14.50 0n 8 May

Johan by Superfast
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  • 29 replies
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Upload Speed Fluctuations

Hey Folks. Recently upped my plan from M125 to m250 As my upload speed was just not up to standards required to stream. For the past couple of weeks i've been streaming with a solid upload speed to start with, then suddenly i get a massive drop off i...

Iowa22 by Tuning in
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Help with connection/speed

Just installed virgin broadband 108Mbps M100 fibre, it works fine in the living room where the router is but in bedrooms a little further there is no connection or super slow.My question: Will this problem be solved if I upgrade to M200 fibre and 213...

Not getting close to promised speed

I'm on Volt M600, but am getting speedtest results (on mobile, pc ethernet, or laptop wifi) of around 175Mbps. It's been like this for a year, and didn't realise I was getting the correct dl speed until someone from talktalk came to the door trying t...

beardedian by On our wavelength
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  • 11 replies
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gig 1 hub 5 post rs errors

hi i'm getting a lot of post rs errors and a couple of things on the logs, I've tightened the coaxial cable going into the hub 5 and checked all the other connections. in a nutshell i would like to get some advice to see if its a noise problem and to...

Ordering A WiFi Pod

I joined VM from Sky 2 days ago because the speed through the phone line was just awful. Signed up to 1Gig & speed is generally vastly better. A huge selling point was the speed guarantee & the offer of pods to improve speed in any blackspots.However...