Saw a few posts on here and the VM Community page saying they were receiving boosted upload speeds on 1gig, later confirmed by Community Staff that they are implementing upload speed boosts but have no set plan in place for it. So I'm just wondering ...
Hi Everyone.I've been with Virgin for about a month now and am on the 1gb package with the Hib 5 All in all its been pretty good. I just installed my Surfshark VPN on my Chromecast and run a speed rest which shows I'm only getting 48MBPS on 5ghz WiFi...
I have been having issues with Quality of Service via VM for many months. I have had VM services in this property since 1999. I also have Sky BB via ADSL, as a fallback service.Using the Broadband Quality Monitor, I can now see why I am getting slow ...
Dear Sir/Madam,I was recently upgraded to the M250 Volt package as part of an O2 deal, after wanting to switch my mobile phone provider to Virgin. I was told that the speed upgrade would automatically happen on the day and that all I had to do was tu...
Good morning!On Saturday, I upgraded from the M350 package to the M500 package at a cost of £5/month.I received confirmation that this is active, however I have not been upgraded.I have rebooted the modem, however I can see the line is still limited ...
I have had the email telling me to reboot to get my upstream speed upgrade, but it's not happening. My account shows 104 kbps, but when I log in to my SuperHub 5 the profile hasn't updated. Can someone in networks take a look and remotely update the ...
Just seen this on my account you can now downgrade your speedjust in case no one has posted this already
I have a hub 4 with 1GiG.My hub is in modem mode and I am using an ASUS TUF Gaming AX5400 (TUF-AX5400) router.My speeds are as follows. Download is 420mbps and uploads are 88mbps. This is measured using fast . comI have rebooted the HUB 4 numerous ti...
So I was only getting up to 38 download speeds on a 1gb subscription, turns out after service visit I needed a new hub, was left with terrific speed up to 1433. Now, after only a few weeks it's back to 38 download speeds. I can't stream or playback m...
Another day another set of issues and if any staff can look at my file to see the terrible service and connection issues I have had with the service I would greatly appreciate it. I can see that this seems to be congestion on the line but the saga n...
