18th - 21st i was without internet as there was a major outage in the area.Since it has come back i keep getting loss of internet every 30mins/hour and when i check the router info there are alot of errors. I will post the pages of info for reference...
Hi, I have recently noticed a high latency on my connection, including a worrying amount of packet loss. The speed tests are all good, tested with multiple tools and speed is as expected 350/35.My BQM monitor though indicates a constant latency issue...
Hi all,The above is cat 6 ethernet into the PC.The below is over WIFI to the PC.Can anyone help with what I can try to get closer to router speed with ethernet? TIA.Ian
There is an offer on the web portal to upgrade to 1GB (from 500mb) for an extra £7 a month.I have tried twice over the last few weeks and despite getting a confirmation order number, nothing ever appears in "My Orders". Customer services don't seem t...
For the past week or so my Download speeds have been fine but my upload speed has crashed to less than 1mb. I've restarted my router, updated my PC drivers. Only 2 wifi devices are connected and my PC is connected via Ethernet.I did a system restore ...
We are a long way from the roadside box and have never had a decent TV signal so we abandoned TV and just opted for broadband. We have had 500 mbps on a Hub 3 with no issues for over a year. We were very happy.A couple of weeks ago I was told we coul...
Since around 20th May, pretty much every day between 12pm and 6pm, the upload speed of my 250Mbps connection slows down to a crawl of approx. 2 to 3 Mbps, but my download speed is unaffected. Outside of this window I get a reliable speedtest.net resu...
HeyI upgraded to Gig1 a couple of months ago, I have a hub 5, at first everything seemed great. I was getting 970 on download and upload was 50 odd (Before the upgrade to 100, which I now get without issue)For the last week or so I've been monitoring...
I just rebooted by router and the upload speed is now much better - faster than my "1Gig" download speed! Not very impressed. The PC being tested is wired with Cat6 directly into the router. The SanKnows RealSpeed test indicates (as usual) that I hav...
Hi, any ideas on how to get an update for how much longer my service will be down? Nothing since Friday evening! Was due to be fixed yesterday at 4pm. And is still saying the same
