It's frustrating that every day in the afternoon and in the evening time speed slows down to like 30Mbps or so. It's intermittent. Not sure how many people share the same broadband line. Another weird issue is that it happens around exactly same time...
I’ve upgraded from the m500 to gig1 over the phone, I’ve been emailed my new contracts and got told the speed goes up pretty much straight away and hours later it’s not? Anyone with any experience of this?
So I'm one month into being a Virgin customer, speeds are amazing compared to my previous supply but my connection is definitely not consistent. It seems to disappear sporadically through the day, some evenings it's a matter of every 15 minutes which...
After last time we had a visit from an engineer, I am not getting the required 1gbps anymore. I used to get around 930mbps or so, in my iPhone 12 Pro Max, and the same wired on a laptop connected to the super hub or the ASUs wifi connected to it.upli...
I posted about my Superhub 3 having problems and after some VM shenanigans, I upgraded to Giga1.They sent me out a new Superhub 5 which is now installed. I was only getting 100MB/s and realised that my cable needed to be changed to a Cat 5 which I ha...
Just upgraded to 1gb from the Hub 3 and onto the hub 5 and now my net is getting a max download speed of 45mbps but my upload is 105mbs. Come on virgin every time you give me a upgrade you always shaft me speed wise. Oh and yeh the connection is ve...
Hi, Can anyone help?I have a Gig1 package with a Hub 4. I can get with a wifi connection 100Mbps download (on my laptop) and 250 Mbps download (on my iphone). On the other hand with a wired ethernet connection directly to the router my laptop shows a...
I'm in Area 26 - status checker says I have no issues in the area, but when I do a line check it says there's an intermittent connection issue in the area and to check back in 24hrs.It's deffo not my router as nothing has changed (using a Unifi Dream...
For the last 3 days my broadband has become very erratic, making online gaming for example not possible. Sometimes if I run a speed check my line is as I would expect, but 2 mins later it under 2mb upload speed. The download can also run up to 50% sl...
My service has been intermittently poor for the last couple of weeks or so and is degrading. Websites are noticeably slow to load (+/-10 secs). Using an ethernet connection.Virgin report no issues in my area, but speedtests over 2 days report <3Mbps ...
