Youtube/Facebook slow to load (router IP issue?)

I've been having an issue for the last few days where videos on youtube are very slow to load initially (5 - 30 seconds) but run fine once loaded, and images on facebook/instagram won't load at all.I've done all the usual rebooting of my router / cle...

Slow WiFi no help

So about a day and a half ago my speed dropped WiFi normally 7.80mbps was getting 130 Mbps , if I reset sh5 WiFi devices stop connecting sh5 light flashes white or blue and green ,then devices connect at slow speed and then drop out in our in out and...

Awaiting Speed Upgrade

Evening all, Last week I was offered a speed upgrade (paying extra of course), I received all the relevant emails and was informed the estimated completion would be the 26th.is there anyway of obtaining an update on the new estimated date? Can't find...

When will the BB speed increase happen

Howdy all hope all is well.  Anyone have any information on when BB speed increase take place from the 1gig to the 2.2gbps  Regards Tom

Hub 5 unstable latency

Hi there,I have recently noticed my VM connection has been very unstable. It seems to be mainly the latency that spikes constantly, packet loss seems to be less of an issue right now. About a week ago I was offered a Super Hub upgrade, the email ment...

My speeds via SamKnows.

Evening ping issue with FFXIV.

Hi there,Getting some odd ping elevations the last few evenings on FFXIV (maybe a little before, which seemed more of a routing issue on one evening)All hub stats are fine, as is my BQM,which I'll post below after some screenshots.First are some ping...