I need to order wi fi pods . I'm a volt customer so am entitled to up to 3 WiFi pods free of charge to boost my Internet and I can't find anywhere to order them I've tested on the app and in one if my rooms , the speed was less than 10mb . Can someo...
So I've been with VM for about 16 years at my current address and up until 12 months ago had pretty good BB service, always had the highest speed they offer and been happy with it.In the last 6 months I've had 6 or 7 engineers attend my property I've...
Every time I can only get 30mb when I get 250mb so 3 month ago I was told about the hub on the telephone then waited.Im not thick but no matter what it stayed 30mb or less so I got the engineer out twice he told me no hub should be in my bedroom wher...
Ever since I renewed my contract and went from a Superhub 3 to Superhub 4, I have been getting latency spikes. I have been monitoring this since 9th December and it happens every day. If I am on a conference call or I'm streaming video, it causes t...
Hi there my board band speed is very shocking at the munnite is there any work beeing done or is it just me lows of 7 meg to 100 meg when i aim on m200 or 250 what is going can some one help
When are virgin bringing this out. Heard its not far off ? Thanks
I’ve got ‘poor’ connection in 2 rooms and I want to order a pod but I can find how/where to order anywhere?!?! I just keep ending up back at the same place on the app. I’ve tried website etc HELP!!
Hi, I placed my first Wifi Pod order on 4th Feb 2024. I was told I will receive a confirmation text within 72h with the order details. I haven’t received this to date so I contacted VM again today. The operator confirmed that an order was indeed pla...
I installed the Hub 5 yesterday.Speedtest app shows the connection consistently maxing out at 1130-1160MbpsBut p2p won't download at anything over 55-60MBps, p2p used to max out the connection no matter what time of day it was. I'd thought that virgi...
Got 250 and volt took me to 350. Has ben iimplem but speed still same any ideas
