Speed
We like it fast
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

how to order wifi pods

hi I've recently had virgin installed and the WiFi is none existent I'm my lads room I've looked but can seem to order the pods can anyone share any light on this thanks 

rich700r by Joining in
  • 222 Views
  • 2 replies
  • 0 kudos

is moving a router uptairs worth it?

So we have been having issues with our wifi (600mb on hub 3) we get ok speeds but the signal strength is so up and down and is causing us some real headaches. Our hub is currently in our lounge and unfortunately we don't have a lot of options for oth...

Unusably slow speed only at certain times of day

On weekday evenings and weekend afternoons  the internet is so slow it's practically unusable. It takes web pages minutes to load (some fare better than others - for instance Twitter and Google won't load at all). The weird thing is that speeds come ...

Blue2424 by Joining in
  • 397 Views
  • 5 replies
  • 0 kudos

XGS-PON - 2Gbps trial?

Had my new service installed today. Nice new XGS-PON full fibre with the new 5X hub. Really quick install - up and running in no time. I’ve seen some reports of tests/trials of a 2000 down, 200 up speed package. Is there an application process to try...

pob42 by On our wavelength
  • 554 Views
  • 5 replies
  • 0 kudos

Cloud backup restore - Connection throttled?

I am trying to restore a backup from the cloud. I use Crashplan, and my backup is 5TB. My restore was running fine for (almost exactly) 24 hours, when suddenly my router restarted itself and when it came back online I was only able to download from C...

tombacon by Joining in
  • 323 Views
  • 4 replies
  • 0 kudos

M125 to M250 upgrade

I have upgraded my M125 to M250 via Black Friday deal. My Virgin app states I’m now on M250 but speed hasn’t changed. Ookola still reading 95mbs on 5 ghz network, same as before.Hub is in modem mode. And I’ve rebooted modem and router. Is this normal...

Poolesim by Joining in
  • 487 Views
  • 6 replies
  • 0 kudos

New router please!

How do I go about getting a new router? I've had the hub 3.0 for over 3 years and the download speed (on the 50mb package) is 12mb. I've tried everything possible and still it is poor, the light is constantly orange.Regards Chris 

RFoG will not receive the 100mbs upload?

Lots of people had the 100mbs upload today. but from what I have been reading those on RFoG connections will not be getting the 100mbs upload due to the limitations of the technology used..

locky1 by Dialled in
  • 3651 Views
  • 31 replies
  • 0 kudos

Black Friday Speed Boost (Existing Customer’s) Still waiting!!

 So I received a email regarding a broadband speed boost for Black Friday, (see image).I took the offer as it seemed a bargain plus it was just a add on which meant i could cancel it if I didn’t want it plus I didn’t have to have a new contract. I th...

61121FF8-96F9-40B8-9E7B-F853CBE39252.png 96CCEC51-0A08-490A-9C27-57D0CBB59A7C.png

New customer, is fluctuating internet speed normal?

Just got Virgin Media installed today and the speeds are an increase over my last provider but I've noticed it's been a tad inconsistent, staying where it should be to about half the speed I should have.I know that some other networks have a 10 day b...