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Resolved! Speed upgrade

I too seem to be losing out on speed, I was called by Virgin Media to see if wanted to upgrade from M125 package to M500 with the deal offered, so agreed to the change. i thought more speed great, so I did a few test speeds and only getting about hal...

victorm1 by Tuning in
  • 1119 Views
  • 5 replies
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Resolved! Still waiting for Hub 5 and pod delivery

I contacted  virgin media on the 23 April 2024 regarding slow WiFi and dead spots. I was told they could supply me a pod for £8 a month. I told them I wish to take the matter further a I have brought the Tp link extenders. They said the will raise my...

bazzabugs by On our wavelength
  • 1311 Views
  • 6 replies
  • 2 kudos

Resolved! WiFi pod

Moved to virgin broadband about six weeks ago after being with bt, in our third bedroom the WiFi is nowhere near 30gbps, I've done three tests on the connect app. There is no option to order a pod on the app so I called virgin,on Tuesday got through ...

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1gb upgrade but still same download speed as before

I've upgraded my package online to 1gb from 500mb after recieving an email offer. Ive ran a test and 1gb speed is going to hub but the WiFi download speed is only 480mb. I was getting this speed when I was signed up to 500mb. I test next to the hub a...

Dalestan by Joining in
  • 915 Views
  • 10 replies
  • 0 kudos

Stevenage SG1 poor pings

Need inputs as suffering poor latency in Stevenage in the SG1 areaSupper Hub 3 in modem mode and use Think broadband monitor:-

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On 1 Gig package but only get 70 mbps download speed.

Hey all,As the title says, a few months ago I upgraded my package to Gig1 Volt speed boost, but everytime I download a large file, or a game from Steam, I max out at 70 mbps. I've done various online speed tests which state my speeds are around 1 gig...

Geo2 by Tuning in
  • 1843 Views
  • 17 replies
  • 0 kudos

WiFi Dropping

Hi all,I’ve been with VM for about a year now and have had the same issue for the duration of the contract but no matter how many engineers they send out or hubs they switch, it persists.Essentially, even when I have full WiFi signal on a device, the...

seroo by Joining in
  • 257 Views
  • 2 replies
  • 0 kudos

Slow speeds on Gig1

Hello,My speeds used to be fine since Virgin come out about a year ago to run a new cable, although I noticed the last week or so I am getting less than 300mbps. Can someone check my figures to see if something is out?3.0 Downstream channelsChannel F...

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TerryUK by Joining in
  • 564 Views
  • 7 replies
  • 0 kudos