Speed
We like it fast
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Latency Spikes

Hi all, had VM installed around 10 days ago now, I have the Hub 5x, whether it’s wireless, or with Ethernet hooked up to my Xbox (which is the main annoyance) I have high latency spikes that last around 10 seconds, I would say these occur around ever...

500mb fibre package, with download speeds not exceeding 250?

As the title suggests, we have a new 500mb fibre package, and the speeds are coming in between 190 and 250 quite consistently.Is there some small print I missed, or is there a problem with my connection?Thanks in advance for your help!Adam

OuYuegu by Joining in
  • 290 Views
  • 2 replies
  • 0 kudos

Just upgraded from M500 to 1gb new Hub 5

Hi All,Just upgraded from 500Mpbs to 1gb and received my new Hub 5! But can only get around 400Mbps according to speedtest.net, wired cat6. Upload is 100Mbps which is fine.3.0 Downstream channelsChannel Frequency (Hz) Power (dBmV) SNR (dB) Modulation...

Abysmal download speeds

I should be getting around 500mbps, however I am getting just 33mbps. I've reset the router, checked all my settings which haven't changed, but still getting very poor dl speeds.Anyway of me checking whether there's an issue with router?

LJR69 by On our wavelength
  • 339 Views
  • 3 replies
  • 0 kudos

Best way to boost speed?

I signed up to Virgin Media after moving into a new place 3 months ago. The problem is it’s an 80 year old house and while I’m paying for 1gbps and getting it into the router, my PC is upstairs a fair distance away and the power line adapters I’ve bo...

ernen by Joining in
  • 280 Views
  • 2 replies
  • 0 kudos

Bad data transfer speed

GU1 , Reported download/upload speeds reported fine but actual transfer of data and webpages is atrocious.The Service Status webpage is useless. Vague, generic comments every day.  Been bad since weekend, maybe fixed by 27th July. Why so long, and wh...

pdfbt40 by Fibre optic
  • 555 Views
  • 8 replies
  • 0 kudos

Upgraded to 1gig but refused hub 5

So i upgraded to 1gig and wanted to take advantage of the wifi 6 but VM has refused to send me a Hub 5 saying my Hub 4 is good enough, Hub 4 lacks the 2.5G port to use the full speed im paying for and has no wifi 6 has anyone had any luck getting a n...

Sharpey by On our wavelength
  • 995 Views
  • 10 replies
  • 0 kudos

Slow speeds

Exceptionally slow speeds upstairs in my property, yet I can't get wifi pods despite speaking to over 15 different advisers. Been lied to so many times this past few days. Promised that they would be sent and was told today that they haven't been ord...

Is it normal for my WiFi to drop of daily?

I've just moved from bt after 3-4 years with them and in the less than 1 month I've been with virgin my WiFi has stopped about 10 times while I've been present. It doesnt last long. It's like turning the router of and on again. It's a pain in the ass...

hopzz by Joining in
  • 511 Views
  • 4 replies
  • 0 kudos

Speed halved after team messed with PEDCAP

Hi All, Last week a virgin team turned up at the end of our street, they were in the ducting and pulling out the PEDCAP’s under the street and in the green cabinet, which they failed to close properly. I will assume to fault find. I noticed when they...

Raffo by Tuning in
  • 1762 Views
  • 20 replies
  • 0 kudos