So Last week I noticed a VM engineer in my Front garden!he was sorting out BB for the Flat above!As the underground duct collapsed years ago, as I Know and had to be re-cabled 9 years ago, Now he has Cut and spliced their new connection onto mine!Sur...
We are looking to install a VM business connection at a property.The property currently has existing wall boxes. (See attached, sorry for poor image).Can VM connect to this existing box? I do not want the white VM wall box, or any drilling.Hope to he...
Hello,We have an address that is currently assigned to virgin business.The plot has been redeveloped to residential, and I would like to switch the service to residential.Please can anyone else? what is the process?Many thanks in advance
Hi,Back in May, the roadworks were completed in my area and leaflets sent out saying broadband would soon be available in my area. I have kept checking and still I am unable to order - surely this should be ready by now?My current broadband contract ...
As per the title, my daughter moved into Student accomodation yesterday, and we contacted Virgin to have a new router installed - this is being delivered on Thursday. During cleaning we found 3 old routers in the cupboards. We plugged one of these in...
Hi AllIn the spirit of giving back (as I'd found a lot of useful info here) I thought I'd post about how getting Virgin FTTP installed went and how it's been for the first month.The sunny seaside town in the south west where I am is quite well served...
In our block of flats, our downstairs neighbour has access to Virgin Media broadband, however, when looking to see if I can purchase the same broadband, it tells me it is not yet available. Is there a way to come off the current wires leading to the ...
Hello, I would like to move the router to a different room. Would it be possible to arrange a visit with a technician to do it please? Thanks in advance Alejandra
We've just moved into a new property. We have several old wifi 'boxes' on the walls in the bedroom, coming through the front of the house, with cables coming through. One of these is Virgin's. It is not being used - we have separately had community f...
Dear helpful folkI'm hoping to sign up for the £40 Bigger Combo bundle but just want to check a couple of important details first. Here's the situationI'm in a newly rebuilt tower block with fibre to every flat, currently from Hyperoptic. The connect...
