Forum Discussion

Tom_Jones's avatar
Tom_Jones
Just joined
16 hours ago

Wall socket

Hi,

The wall socket is too far from a power supply socket and is right by the front door which is inconvenient therefore it needs to be moved. I tried ringing the customer service number but there weren’t options for this?

Thanks.

1 Reply

  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    £25 non fault call-out fee.  Wait here a day or two for a VM Mod to pick this up and discuss.  A photo of the old socket would be handy just in case it’s damaged or something.