Recent DiscussionsMoving address flashing green light.... Hi, the experience of moving house is hard enough as it is and then you have to spend a whole day trying to get everything working to which you are constantly being told by a robot that your account ...Relocating cable entry - Tech visit request Looking to have the cable entry relocated from a ground floor room to a first floor room. Would one of the VM Team be able to reach out to me please as I am unable to get through to a person via phon...No service - cable accidently cut. Hi, my neighbour has accidentally cut my cable while gardening. complete loss of service There is no way of speaking to someone to report this however I managed to book an engineer via the first lin...SolvedWaiting for Wifi since May Hello, I ordered a self install kit that was delivered on 10/05 and quickly realised that something wasn’t working. I called the helpline and an engineer came out on the 13/05, he told me that our ...Address not showing on postcode checker but my neighbours are shown Hello, can you help me as well? I'm in a similar situation! Three Different Installation Dates I signed for for Virgin on 28 April since then I have had three different install dates my current one on 27 June. I still haven't had any comformation to say that the external works have been compl...how do you complain about Fibre pole position I seem to be going around in circles in being able to complain to Virgin about the position of a new pole for fibre which is about to happen but should not go where marked on pavement. Anyone got any...No internet. Network access : Blocked My Internet went down 9 hours ago. I can connect fine to my hub setup on a Web browser but the info page shows "Network access : Blocked" and my hub status page shows "Internet (Access denied). I d...Removing Virgin TV from system Hi, We currently have virgin Broadband, phone & TV but because we don't use the TV or phone anymore I have just arranged for a new contract for broadband only (M500). So I want to remove the TV box...Cabling assessed as fire risk As well as a personal VMo2 subscriber, I am a Director of the company that owns the freehold of the estate of private flats where I reside in south-east London (SE19 1DR). The whole estate of 74 flat...
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